5.3 KiB
Bettersight Terms of Service
Last updated: [DATE]
These Terms of Service ("Terms") govern your use of Bettersight, a competitive intelligence platform operated by Undo Designs LLC ("Undo Designs," "we," "us," or "our"). By creating an account or using Bettersight, you agree to these Terms.
1. The Service
Bettersight automates competitor price tracking, trip discovery, and market analysis for adventure travel operators. You describe the competitor websites and products you want tracked; Bettersight retrieves publicly available data from those sites on your behalf and delivers structured intelligence to your dashboard and connected Google Sheet.
2. Subscription, Billing, and Trials
- Bettersight is offered on the tiers and pricing published at [bettersight.io], billed monthly via Stripe.
- Trial periods (14/21/30 days depending on tier) require no credit card to start. If a card is on file when the trial ends, your subscription converts automatically to a paid plan; if not, your account is paused until you subscribe.
- You can add or remove seats, upgrade your tier, or cancel at any time from your Account page or the Stripe customer portal.
- Fees are non-refundable except where required by law.
3. Acceptable Use
You agree to use Bettersight only for legitimate competitive intelligence purposes related to your own business, and not to:
- Share your account access beyond the seats included in your plan
- Use Bettersight to target websites you do not have a legitimate competitive interest in monitoring
- Attempt to circumvent seat limits, rate limits, or other technical restrictions on the Service
- Use the Service in a way that violates applicable law
We may suspend or terminate accounts that violate this section.
4. Competitor Data Retrieval — Your Responsibility
By using Bettersight, you (the client) acknowledge and agree that:
(a) Bettersight retrieves publicly available data from third-party websites on your behalf as instructed by you. You are solely responsible for ensuring that your use of Bettersight and any data retrieved through it complies with the terms of service of any third-party website, applicable law, and any other relevant obligations.
(b) Bettersight does not access any password-protected, subscription-gated, or otherwise non-public content. All data retrieved is publicly accessible to any internet user without authentication.
(c) Bettersight limits its retrieval activity to a frequency consistent with normal human browsing behaviour and does not engage in denial-of-service or scraping activity that would unreasonably burden any third-party server.
(d) Undo Designs LLC accepts no liability for any claims arising from a third party in connection with data retrieved from their website on your behalf. You agree to indemnify and hold harmless Undo Designs LLC from any such claims.
5. Data Ownership
You own the data you enter into Bettersight (your competitor list, research history, and any custom configuration). We own the Bettersight platform, its underlying software, and the structured intelligence formatting it produces. On account deletion, your data is permanently erased per our Privacy Policy — we do not retain a copy for our own use afterward.
6. Third-Party Services
Bettersight relies on third-party infrastructure (Stripe for payment, Resend for email, OpenRouter for AI-assisted analysis, Hetzner for hosting, and proxy providers for competitor page retrieval). We are not responsible for outages or failures originating from these providers, though we will make reasonable efforts to maintain service continuity.
7. Disclaimer and Limitation of Liability
Bettersight is provided "as is." Competitive intelligence extracted by Bettersight is generated by automated scraping and AI analysis and may occasionally be incomplete or inaccurate — you should use it as a research aid, not as the sole basis for pricing or strategic decisions. To the maximum extent permitted by law, Undo Designs LLC's total liability for any claim arising from your use of Bettersight is limited to the fees you paid in the 12 months preceding the claim.
8. Termination
You may cancel your subscription at any time. We may suspend or terminate your account for violation of these Terms, non-payment, or if required by law. On termination, Section 4's obligations and Section 5's data ownership terms survive.
9. Changes to These Terms
We'll update the "Last updated" date above if these Terms change materially, and notify active clients by email of any change that affects their rights or obligations.
10. Governing Law
These Terms are governed by the laws of [STATE/COUNTRY OF INCORPORATION], without regard to conflict-of-law principles.
11. Contact
Questions about these Terms: support@bettersight.io
[Undo Designs LLC — company address / registration details]