133 lines
5.3 KiB
Markdown
133 lines
5.3 KiB
Markdown
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DRAFT — not legal advice. Section 4 below is CLAUDE.md §30's required
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scraping clause, reproduced verbatim (do not paraphrase it — it's the
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liability-shifting language the whole scraping legal position depends
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on). Everything else is standard SaaS ToS structure built around it.
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Have this reviewed by an actual lawyer before publishing to
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bettersight.io/terms.
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Fields marked [BRACKETED] need your input before this is ready to publish.
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# Bettersight Terms of Service
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**Last updated:** [DATE]
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These Terms of Service ("Terms") govern your use of Bettersight, a
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competitive intelligence platform operated by Undo Designs LLC
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("Undo Designs," "we," "us," or "our"). By creating an account or
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using Bettersight, you agree to these Terms.
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## 1. The Service
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Bettersight automates competitor price tracking, trip discovery, and
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market analysis for adventure travel operators. You describe the
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competitor websites and products you want tracked; Bettersight
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retrieves publicly available data from those sites on your behalf and
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delivers structured intelligence to your dashboard and connected
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Google Sheet.
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## 2. Subscription, Billing, and Trials
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- Bettersight is offered on the tiers and pricing published at
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[bettersight.io], billed monthly via Stripe.
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- Trial periods (14/21/30 days depending on tier) require no credit
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card to start. If a card is on file when the trial ends, your
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subscription converts automatically to a paid plan; if not, your
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account is paused until you subscribe.
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- You can add or remove seats, upgrade your tier, or cancel at any
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time from your Account page or the Stripe customer portal.
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- Fees are non-refundable except where required by law.
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## 3. Acceptable Use
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You agree to use Bettersight only for legitimate competitive
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intelligence purposes related to your own business, and not to:
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- Share your account access beyond the seats included in your plan
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- Use Bettersight to target websites you do not have a legitimate
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competitive interest in monitoring
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- Attempt to circumvent seat limits, rate limits, or other technical
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restrictions on the Service
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- Use the Service in a way that violates applicable law
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We may suspend or terminate accounts that violate this section.
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## 4. Competitor Data Retrieval — Your Responsibility
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By using Bettersight, you (the client) acknowledge and agree that:
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(a) Bettersight retrieves publicly available data from third-party
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websites on your behalf as instructed by you. You are solely
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responsible for ensuring that your use of Bettersight and any data
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retrieved through it complies with the terms of service of any
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third-party website, applicable law, and any other relevant
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obligations.
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(b) Bettersight does not access any password-protected,
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subscription-gated, or otherwise non-public content. All data
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retrieved is publicly accessible to any internet user without
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authentication.
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(c) Bettersight limits its retrieval activity to a frequency
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consistent with normal human browsing behaviour and does not engage in
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denial-of-service or scraping activity that would unreasonably burden
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any third-party server.
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(d) Undo Designs LLC accepts no liability for any claims arising from
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a third party in connection with data retrieved from their website on
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your behalf. You agree to indemnify and hold harmless Undo Designs LLC
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from any such claims.
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## 5. Data Ownership
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You own the data you enter into Bettersight (your competitor list,
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research history, and any custom configuration). We own the
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Bettersight platform, its underlying software, and the structured
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intelligence formatting it produces. On account deletion, your data is
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permanently erased per our [Privacy Policy](/privacy) — we do not
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retain a copy for our own use afterward.
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## 6. Third-Party Services
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Bettersight relies on third-party infrastructure (Stripe for payment,
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Resend for email, OpenRouter for AI-assisted analysis, Hetzner for
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hosting, and proxy providers for competitor page retrieval). We are
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not responsible for outages or failures originating from these
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providers, though we will make reasonable efforts to maintain service
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continuity.
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## 7. Disclaimer and Limitation of Liability
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Bettersight is provided "as is." Competitive intelligence extracted by
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Bettersight is generated by automated scraping and AI analysis and may
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occasionally be incomplete or inaccurate — you should use it as a
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research aid, not as the sole basis for pricing or strategic
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decisions. To the maximum extent permitted by law, Undo Designs LLC's
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total liability for any claim arising from your use of Bettersight is
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limited to the fees you paid in the 12 months preceding the claim.
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## 8. Termination
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You may cancel your subscription at any time. We may suspend or
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terminate your account for violation of these Terms, non-payment, or
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if required by law. On termination, Section 4's obligations and
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Section 5's data ownership terms survive.
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## 9. Changes to These Terms
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We'll update the "Last updated" date above if these Terms change
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materially, and notify active clients by email of any change that
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affects their rights or obligations.
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## 10. Governing Law
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These Terms are governed by the laws of [STATE/COUNTRY OF
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INCORPORATION], without regard to conflict-of-law principles.
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## 11. Contact
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Questions about these Terms: **support@bettersight.io**
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[Undo Designs LLC — company address / registration details]
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